Fresher Jobs in Mumbai

Calling & Student Support ExecutiveCompany: Dipti Vartak AcademyLocation: Andheri East, Mumbai - Work from officeEmployment Type: Full-timeWorking Schedule: 9 working hours beginning at 10:00 AM, six days per week, with one flexible weekly offExperience: 0-2 years preferred; strong fresh graduates may also be consideredCompensation: 25,000-30,000 per month CTCJoining Preference: ImmediateReporting To: Team Lead / Operational OwnerLanguage Requirement: Strong spoken Hindi and functional spoken English; Marathi will be an advantageCandidates living within approximately 15-20 km of the office, or those who can commute reliably to Andheri East, will be preferred.About Dipti Vartak AcademyDipti Vartak Academy is a fast-growing online education and community platform that helps home bakers develop their skills and build successful baking businesses.We conduct daily webinars, bootcamps, recorded courses, live student support sessions, challenges, community activities, events and multiple membership programs.Our work environment is fast-moving and execution-driven. We interact with a large number of students and leads across different stages of their journey, making clear communication, disciplined follow-up and a strong student experience extremely important.About the RoleWe are looking for a confident, dependable and empathetic Calling & Student Support Executive to manage frontline communication with DVA students and leads.This is primarily a student calling, onboarding, support and follow-up role. The person will be responsible for proactively contacting students, helping them understand their next steps, resolving routine queries, maintaining accurate records and ensuring that pending matters are followed through until closure.The role will also involve follow-up with interested or warm leads from time to time. However, this is not primarily a telesales or sales-closing position at the beginning.A candidate who demonstrates strong communication, persuasion, objection-handling and conversion ability may gradually take on greater sales responsibilities and potentially move into a dedicated sales role over time.Key ResponsibilitiesStudent Calling and Follow-upMake outbound calls to students and leads for assigned activities and campaigns.Call students for webinar, bootcamp, live-session, challenge and event reminders.Confirm attendance and participation wherever required.Follow up with students who have registered but have not completed an important next step.Conduct callbacks and repeat follow-ups where required.Contact inactive or disengaged students for specific reactivation activities.Follow up for feedback, confirmations and other program-related requirements.Understand the purpose of each calling activity instead of treating the job as merely completing a calling list.Student Onboarding and SupportAssist students during onboarding into DVA programs, communities and platforms.Help students understand where to access their program, sessions, groups and resources.Handle routine queries related to schedules, joining links, registrations, program access, challenges and other operational matters.Check whether students have joined the correct WhatsApp groups or communities.Guide students clearly regarding the next action they need to take.Gradually build sufficient knowledge of DVA programs and processes to resolve routine queries independently.Route concerns to the appropriate team member wherever specialist intervention is required.Lead Follow-up and Sales SupportFollow up with interested, warm or hot leads when assigned.Understand the lead's requirement and current level of interest.Answer basic factual questions regarding relevant DVA programs based on approved information.Follow up with prospects who have shown interest but have not completed enrolment.Help prospects complete the required next step where appropriate.Identify high-intent prospects and coordinate with the relevant team member for further sales conversations.Support enrollment-related follow-ups without turning every student interaction into a sales pitch.Sales will not be the primary responsibility initially, but the candidate's ability to influence, persuade and convert will be observed as a potential future growth path.Tracking and CRMMaintain accurate call records, conversation notes and follow-up statuses.Update student and lead information in Google Sheets, CRM systems and internal trackers.Record callbacks, pending actions and commitments accurately.Update outcomes after each meaningful interaction.Ensure that information remains current and usable by other team members.Maintain clear records of unresolved matters and final closure.Identify incomplete or inconsistent information and get it corrected.Follow-up and ClosureTrack every assigned follow-up until it is genuinely completed or appropriately closed.Ensure callbacks happen when promised.Follow up again if the student or lead has not completed the required action.Maintain clear visibility of open and pending matters.Coordinate internally where another team member's intervention is required.Verify whether the required action has actually happened rather than assuming completion.Avoid allowing cases to remain unattended merely because the first call or message has been made.The expected approach is:Understand Contact Communicate Record Take the next action Follow up Escalate where required CloseWhatsApp and Student CommunicationCommunicate with students and leads through WhatsApp wherever required.Send approved links, reminders, instructions and resources.Follow up on WhatsApp after calls when appropriate.Communicate respectfully, patiently and professionally.Adapt communication to the student's situation rather than sounding mechanically scripted.Ensure important information from conversations is captured in the relevant system or tracker.Avoid making commitments or promises outside the person's authority.Problem-Solving and EscalationUnderstand routine student issues before escalating them.Attempt approved basic troubleshooting or process resolution wherever applicable.Distinguish between matters that can be handled independently and those requiring intervention.Escalate payment, refund, technical, sensitive or exceptional issues to the appropriate person.Provide complete context while escalating instead of merely forwarding a screenshot or message.Mention the issue, actions already taken, current status and what support is required.Follow up internally where necessary until the student receives closure.Avoid making unauthorised decisions regarding refunds, discounts, special payment terms or other commercial exceptions.Systems and Digital ToolsWork comfortably with WhatsApp and WhatsApp Business.Use Google Sheets, Google Docs and Google Forms for routine tracking and coordination.Work with CRM and telecalling systems used by the organisation.Update student and lead information accurately across systems.Use learning/community platforms and internal dashboards as required.Learn tools such as GHL or similar CRM platforms after training.Use ChatGPT, Claude or other AI tools for approved routine drafting, summarisation and support activities where required.Learn and adapt to new tools introduced by the organisation.The candidate is not expected to know DVA's complete technology stack before joining, but should be comfortable learning unfamiliar systems quickly.Candidate ProfileWe would prefer someone with 0-2 years of relevant experience in areas such as:Student supportCustomer supportTelecallingEdTech or online educationCoaching or training businessesCustomer successInside salesService operationsFrontline customer communicationStrong fresh graduates may also be considered if they demonstrate unusually good communication, confidence, maturity, discipline and willingness to follow up consistently.Prior experience in the baking industry is not required.Prior sales exposure will be an advantage but is not compulsory.Essential SkillsThe candidate must demonstrate:Strong spoken HindiFunctional spoken and written EnglishClear and respectful verbal communicationConfidence speaking to people over the phoneStrong listening abilityPatience and empathy while dealing with studentsComfort making repeated outbound callsBasic working knowledge of Google SheetsBasic computer and smartphone proficiencyAbility to maintain accurate notes and recordsAbility to follow scripts and SOPs without sounding roboticBasic logical problem-solvingAbility to learn unfamiliar software without constant guidanceDiscipline in tracking callbacks and pending actionsA strong follow-through and closure mindsetTool ExposurePrevious hands-on exposure to any of the following will be an advantage:WhatsApp / WhatsApp BusinessCRM systemsTelecalling or dialler platformsGoogle SheetsGoogle FormsGHL or similar CRM platformsTagMango or another LMSChatGPT or ClaudeStudent-management or customer-support toolsPrior experience with every platform is not compulsory. However, the candidate must be capable of learning DVA's systems quickly and using them independently after appropriate training.Behavioural RequirementsWe are looking for someone who is:Patient and empatheticConfident while speaking with peopleA good listenerDependable and consistentComfortable making repeated calls and follow-upsPersistent without becoming rude or irritatingPleasant but sufficiently assertiveOrganised and detail-orientedDisciplined about recording informationComfortable working with targets and timelinesProactive rather than instruction-dependentCapable of taking conversations through to closureReceptive to feedbackRespectful while communicating with studentsAble to stay calm while handling an irritated or confused studentAble to recognise when an issue should be escalatedInterested in gradually taking on larger responsibilitiesDVA Code of HonorMission FirstTeam SecondMyself ThirdThis means protecting the student experience, supporting the team and taking responsibility for organisational outcomes.Growth OpportunityThis role can grow in two directions based on demonstrated capability and organisational requirements.A candidate who becomes strong at student communication, support and ownership can gradually take on broader Student Success / Customer Success responsibilities.A candidate who demonstrates strong persuasion, objection handling, commercial understanding and conversion ability may progressively take on Inside Sales / Sales responsibilities and potentially graduate into a dedicated sales role.Growth will depend on actual performance and capability-not merely length of service.Selection ProcessThe selection process will generally involve one or two face-to-face interview rounds at the Andheri East office.Candidates may also be given a short mock-call exercise to assess communication, listening ability, student handling, follow-up approach and judgement on when to escalate.

We are seeking a Computer Operator to join our team in Ghatkopar, Mumbai. This part-time position is ideal for candidates with 0 to 2 years of experience who have completed their 12th grade.nnKey Responsibilities:nn1. Data Entry: Accurately input data into computer systems, ensuring information is up-to-date and correctly formatted.nn2. System Monitoring: Regularly check computer systems and software for issues, maintaining optimal performance and reporting any problems.nn3. Document Management: Organize and maintain electronic files and documents, ensuring that all information is easily accessible.nn4. Communication Support: Assist in basic communication tasks such as drafting emails and responding to inquiries as directed.nnRequired Skills and Expectations:nnCandidates should have a basic understanding of computer operations and common software applications. Attention to detail is crucial, as accuracy in data entry and document management is essential. Good organizational skills will help in maintaining an efficient workflow. Candidates should possess effective communication skills to collaborate with team members and assist in various tasks. A willingness to learn and adapt to new technologies is important for success in this role. Being punctual and reliable is necessary for part-time work in an office environment.

AVA Group of Companies (artist & celebrity management, Beed, Maharashtra) is hiring Event Crew for promotions and events.Openings: 4 (2 female + 2 male)Type: Part-time / contractBase: Mumbai (events across Maharashtra)Pay:- Rs 5,000 per month retainer- Plus Rs 2,000 per event day- Travel, stay and food provided on event days- When there is no event, crew stays with the team in the cityWork: brand promotions, event coordination, guest handling, on-camera promotions and social media shoots with our artists.Requirements:- 18+ years- Presentable and camera-friendly- Marathi / Hindi speaking- Ready to travel for events- Freshers welcome

Job ResponsibilitiesPerform skin and facial treatments according to the client's skin type and requirements.Provide treatments such as Hydra Facial, Carbon Laser, Q-Switch Laser, Chemical Peels, Microneedling, and other aesthetic procedures, as per training and authorization.Conduct basic skin analysis and assist with suitable treatment recommendations.Maintain proper hygiene, sanitation, and sterilization of equipment.Prepare treatment rooms, machines, and products before each session.Explain treatment procedures and aftercare instructions to clients.Maintain client records and treatment details.Ensure excellent client service and a professional, friendly attitude.Follow all safety protocols and clinic procedures.Support the team in daily operations and help maintain a clean, organized workplace.RequirementsExperience in skin treatments or cosmetology is preferred.Candidates with relevant training or a cosmetology certificate may apply.Knowledge of skincare products, facial treatments, and skin types is an advantage.Good communication skills and a client-focused approach.Willingness to learn new aesthetic treatments and techniques.Punctual, professional, well-groomed, and responsible.What We OfferOpportunity to learn and grow in the aesthetics and skincare industry.Hands-on exposure to skin treatments and modern aesthetic equipment, subject to training and authorization.A professional and supportive working environment.contact details: New Girnar Apt, SV Road, Malad West, Mumbai - 400064 Contact: 9833908516 9867620277Interested candidates can contact us directly for further details and an interview.

Job Role: Business Development Executive - Sales Company Name: Biopapro Cutleries Pvt. Ltd.Experience Required: 1-2 YearsSalary: 20,000 - 35,000 per month (based on experience, skills, and interview performance)Job Location: Grant Road Job SummaryWe are looking for a proactive and result-oriented New Business Development Executive to identify new business opportunities, generate leads, build strong client relationships, and contribute to the company's growth. The ideal candidate should have good communication, negotiation, and follow-up skills, along with the ability to understand client requirements and convert potential leads into business opportunities.Key Responsibilities- Identify and research potential clients, target markets, and new business opportunities.- Generate leads through cold calling, emails, LinkedIn, online platforms, networking, and other channels.- Connect with prospective clients to understand their business needs and introduce the company's products or services.- Schedule client meetings, conduct follow-ups, and coordinate with the sales team to move prospects through the sales process.- Prepare and share business proposals, quotations, presentations, and other sales-related documents.- Build and maintain strong professional relationships with new and existing clients.- Follow up with potential customers regularly to convert leads into successful business deals.- Maintain and update the database of leads, prospects, client interactions, and sales activities.- Monitor market trends, competitor activities, and customer requirements to identify new growth opportunities.- Coordinate with internal teams to ensure smooth communication and timely responses to client requirements.- Track sales performance, lead conversion, and follow-up activities, and prepare regular reports for management.- Work towards achieving monthly and quarterly business development targets.Requirements and Qualifications- 1-2 years of experience in business development, sales, lead generation, or a related field.- Strong verbal and written communication skills.- Good negotiation, presentation, and relationship-building abilities.- Ability to identify business opportunities and generate quality leads.- A target-oriented approach with strong follow-up and problem-solving skills.- Basic knowledge of MS Excel, email communication, and sales reporting.- Familiarity with LinkedIn, online lead-generation platforms, or CRM software will be an added advantage.- Ability to work independently as well as collaboratively with the sales teamreferred Candidatewho can develop new business opportunities, maintain a strong sales pipeline, and contribute to the company's revenue growth.

Job Title: Female Civil EngineerQualification : Diploma Holder Job Description:We are looking for a Female Diploma Holder in Civil Engineering to assist with site co-ordination, documentation and day-to-day project-related communication and co-ordination.Requirements:- Diploma in Civil Engineering from a recognised institute.- Basic knowledge of AutoCAD and MS Office.- Good communication, coordination, and documentation skills.- Willingness to learn and work in a team.- Freshers are welcome to apply.Job Title: Female Civil EngineerQualification : Diploma Holder Job Description:We are looking for a Female Diploma Holder in Civil Engineering to assist with site co-ordination, documentation and day-to-day project-related communication and co-ordination.Requirements:- Diploma in Civil Engineering from a recognised institute.- Basic knowledge of AutoCAD and MS Office.- Good communication, coordination, and documentation skills.- Willingness to learn and work in a team.- Freshers are welcome to apply.

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We are seeking a motivated and dynamic Sales Executive to join our team in Parel, Mumbai. This entry-level position is ideal for fresh graduates looking to start their career in sales.Key Responsibilities:1. Client Engagement: Establish and maintain strong relationships with customers to understand their needs and offer suitable solutions. You will be the face of our company and play a vital role in client retention.2. Sales Presentations: Prepare and present engaging sales pitches to potential clients. You will need to communicate product benefits clearly and convincingly.3. Market Research: Conduct market analysis to identify new sales opportunities and stay updated on industry trends. Your insights will help guide our sales strategies.4. Sales Reporting: Maintain accurate records of sales activities, customer interactions, and outcomes. Reporting metrics will help in assessing performance and strategizing improvements.5. Collaboration: Work closely with the marketing and customer service teams to ensure a seamless customer experience. Teamwork is essential for achieving sales targets.Required Skills and Expectations: The ideal candidate should be a female graduate with a passion for sales and customer service. Excellent communication skills are crucial, along with a friendly and persuasive personality. You should be goal-oriented and have a proactive approach to problem-solving. A basic understanding of sales techniques and market principles is a plus, but a willingness to learn and adapt is essential.

Job Openings for 50 Field Assistant Jobs for Freshers in Vikhroli West, Mumbai,Gultekdi, Pune, having Educational qualification of : Secondary School with Good knowledge in Field Work etc.

We are seeking motivated students for form filling and data entry operator positions that offer daily payments. This work-from-home opportunity is ideal for freshers who have completed their 10th grade education.Key Responsibilities:1. Form Filling: Accurately complete online forms with provided data while ensuring all information is verified and formatted correctly.2. Data Entry: Input data into specified databases or spreadsheets in a timely and efficient manner while maintaining high accuracy.3. Review Work: Regularly check and confirm data for completeness and correctness to minimize errors in the final submissions.4. Time Management: Organize and manage work schedules to meet deadlines consistently, ensuring all tasks are completed efficiently.Required Skills and Expectations:Candidates should have basic computer skills, including familiarity with data entry software and online form formats. Attention to detail is crucial, as accuracy is a key component of this role. Strong organizational skills will help in managing tasks effectively. Additionally, candidates should be willing to learn, adapt to new systems or instructions, and work independently in a home-based setup. Good communication skills are also important for clarification purposes. Enthusiasm and commitment to completing tasks will greatly enhance the overall productivity in this position.