We are looking for dedicated Ground Staff to join our team in Kanpur. The ideal candidate will assist in various airport operations, ensuring a smooth and efficient experience for passengers. **Key Responsibilities:**- **Check-in Assistance**: Help passengers with the check-in process by confirming their flight details, printing boarding passes, and managing baggage.- **Customer Service**: Address passenger inquiries and concerns, providing accurate information about flights, airport facilities, and services.- **Baggage Handling**: Assist with loading and unloading luggage, ensuring proper handling to avoid damage and maintaining the efficiency of baggage processes.- **Safety and Security**: Follow all safety protocols and procedures while assisting passengers and handling luggage to maintain security within the airport environment.- **Coordination with Airlines**: Communicate effectively with airline staff to resolve any issues related to flight schedules, boarding, and passenger assistance.**Required Skills and Expectations:**- Strong communication skills are essential to interact effectively with passengers and colleagues.- A customer-oriented approach is crucial, as you will be dealing with various passengers who may have different needs and concerns.- Basic knowledge of airport operations and safety procedures is beneficial, although training will be provided.- You should be a quick learner, able to adapt to fast-paced work environments.- The ideal candidate should possess a positive attitude and be a team player, willing to collaborate with various departments. Candidates should have completed at least the 12th grade and have 0 to 2 years of relevant experience. The position requires full-time commitment and is office-based.