Sales Coordinator -CRM

DNS Group

Job description

Update to self about the product USP, other existing customers in your sales area, stocks and market information.

Listening to customer needs, creating need and address to make sales.

Maintaining and developing relationship with existing customer in person and via telephone, email etc.

Responding to incoming email and phone enquiries and convert old and current enquiries in order.

Acting as a contact between a company and its existing and potential markets.

Get any update in compliance fulfilled by customer like KYC and KYCC.

Gathering market and customer information, like stock, price, demand, supply.

Creating detailed proposal documents, often as part of a formal quotation/bidding process which is largely dictated by the prospective customer.

Recording sales and order information and sending copies to the concern department, or entering figures into a computer system also make sure all information get communicated to the logistic department which required for dispatch.

Order must be get approved and communicated to the customer also provide the information of dispatch to the customer on time in prescribed format.

Realization of dues on time from customers with regular follow up through phone/email/sms/ in personal and overdue payment follow up will be done separately.

Government or company due formalities as like way form/other form/account statement etc. to be followed and get it received and issued on time.

Complainant raise by customer to be punched in system and generate ticket number, all detail in described format- to be forwarded to production manager.

Complainants to be get resolved internally and address to the customer with solution or compensation after approval.

Coordinate with Production as well as dispatch for logistics

Experience : 1 - 2 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Sales Coordinator

Industry Type : Printing / Publishing / Packaging

Gender : [ Male / Female ]

Job Country : India