• understand customer needs and develop plans to address them.
• specific interaction with marketing – . –sales support materials, salons visit & demos.
• perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• establish, develop and maintain positive business and customer relationships
• reach out to customer leads through cold calling
• expedite the resolution of customer problems and complaints to maximize satisfaction
• achieve agreed upon sales targets and outcomes within schedule
• coordinate sales effort with team members and other departments
• supply management with reports on customer needs, problems, interests,
competitive activities, and potential for new products and services
• keep abreast of best practices and promotional trends
• continuously improve through feedback
• aim to preserve customers and renew contracts.
• identify and track all nail & salons trends and issues.
• provide monthly sales reports, monthly expense reports, and any assigned reports to national
sales manager in a timely manner.
• negotiate/close deals and handle complaints or objections.
• ensure the availability of stock for sales and demonstrations.