• meeting and greeting clients
• booking meetings
• manages the phone system by answering all queries and connecting them to the appropriate personnel when necessary
• welcomes and directs the visitors to the appropriate party’s office; contacts the employee in concern when a visitor arrives
• maintains security by following established security procedures through a logbook
• manages schedules and appointments as requested
• manages physical and digital filing system for all employees
• receives, sorts and delivers mail and deliveries
• performs other clerical duties like copying and scanning etc. as requested
• receiving and sorting daily mail
• ensure reception area is tidy and presentable, with all necessary stationery and material
• provide basic and accurate information in-person and via phone/email
• order front office supplies and keep inventory of stock
• update calendars and schedule meetings
• arrange travel and accommodations, and prepare vouchers
• keep updated records of office expenses and costs
• perform other clerical receptionist duties such as filing, photocopying, and mailing
• maintaining monthly staff attendance register