greeting visitors: greeting and welcoming visitors, clients, and guests as they enter the organization or office. creating a friendly and professional environment for those who arrive.
answering phones: managing incoming phone calls, directing them to the appropriate person or department, taking messages, and providing general information to callers.
managing inquiries: handling inquiries from clients, visitors, and staff members regarding company information, directions, and general queries.
scheduling appointments: coordinating and scheduling appointments for clients and staff members. keeping track of meeting room availability and ensuring appointments are properly organized.
maintaining a clean reception area: keeping the reception area tidy, organized, and presentable. ensuring that reading materials and promotional materials are up to date.
administrative support: assisting with administrative tasks such as photocopying, faxing, filing, data entry, and maintaining records as needed.
distributing mail and packages: receiving and distributing incoming mail, packages, and deliveries to the appropriate recipients.
security and access control: monitoring and controlling access to the premises, ensuring that visitors sign in, and following security protocols.
providing basic information: offering basic information about the organization, its services, products, and employees to visitors and callers.
handling visitor requests: addressing and fulfilling specific requests from visitors, such as providing wi-fi access, helping with directions, or arranging transportation.