we are seeking skilled and professional receptionists to join our ultra-luxury villas real estate development team. as a receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and administrative support.
responsibilities:
• welcome and greet clients and visitors in a friendly and professional manner.
• answer and direct incoming calls, taking messages and providing information as needed.
• manage the reception area, ensuring it is clean, organized, and well-presented.
• assist in scheduling appointments and property tours for the sales team.
• maintain a record of visitors, ensuring security protocols are followed.
• receive and distribute mail, packages, and deliveries.
• provide general administrative support, such as photocopying, scanning, and filing.
• coordinate with other departments to ensure smooth communication and workflow.
• handle client inquiries and resolve or escalate issues as necessary.
requirements:
• high school diploma or equivalent. additional certification in office administration or a related field is a plus.
• proven experience as a receptionist or in a similar customer-facing role.
• excellent communication and interpersonal skills, with a friendly and professional demeanour.
• strong organizational and multitasking abilities.
• proficient in using office equipment, such as a phone system, scanner, and photocopier.
• familiarity with administrative tasks and office management procedures.
• attention to detail and accuracy in handling information.
• proficiency in microsoft office suite.
• fluent in english, hindi & telugu (additional language skills are a plus).