Key Responsibilities
Greet and assist visitors, clients, and employees in a courteous and professional manner.
Answer, screen, and direct incoming phone calls.
Manage the reception area and maintain a clean, organized, and welcoming environment.
Handle incoming and outgoing mail, courier services, and deliveries.
Schedule appointments, meetings, and conference room bookings.
Maintain visitor logs and issue visitor passes as required.
Provide administrative support, including data entry, filing, photocopying, and document management.
Coordinate with internal departments to facilitate smooth office operations.
Respond to general inquiries and provide accurate information to visitors and callers.
Ensure compliance with company policies, security procedures, and reception protocols.