Key Skills

Team Management Team Handling English Communication Skills

Job Description

Requirements:

Must have handled a team size of minimum 10-15 people in his/her current role.

Should be comfortable with reports, dashboards & share insights from data to improve the process.

Proficient in MS Office,

Should have prior knowledge of international customer care processes and techniques.

Experience in international KPO/BPO will be an added advantage

Excellent English communication needed (written and verbal).

Thorough understanding of operations metric, people practices (Score calculations, Parameters, Ratings, Attrition)

Only male candidates can apply

Ready to do night shift
  • Experience

    0 - 3 Years

  • No. of Openings

    3

  • Education

    Graduate

  • Role

    Project Leader

  • Industry Type

    IT-Hardware & Networking

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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