Suntel Global Data Processing Pvt. Ltd

Govind Nagar, Nashik

Requirements:* Must have handled a team size of minimum 10-15 people in his/her current role.*Should be comfortable with reports, dashboards & share insights from data to improve the process.* Proficient in MS Office, Skype* Should have prior knowledge of international customer care processes and techniques.* Experience in international KPO/BPO will be an added advantage* Excellent English communication needed (written and verbal).*Thorough understanding of operations metric, people practices (Score calculations, Parameters, Ratings, Attrition)*Only male candidates can apply*Ready to do night shift