Passenger Service Associate - Full Time - Freshers

- Greet and assist passengers:

- Welcome passengers with a friendly demeanor and provide assistance with check-in procedures and any inquiries they may have.

- Handle passenger inquiries and concerns:

- Respond to passenger questions, complaints, and requests in a professional and timely manner to ensure customer satisfaction.

- Process passenger tickets and reservations:

- Assist passengers with booking tickets, making changes to reservations, and issuing boarding passes.

- Ensure passenger safety and security:

- Follow all safety protocols and procedures to ensure the well-being of passengers while on the premises.

- Maintain cleanliness and organization:

- Keep the work area tidy and organized to create a welcoming environment for passengers.

Skills and Expectations:

- Excellent communication skills: Ability to communicate effectively with passengers and team members.

- Customer service-oriented: Willingness to assist passengers and ensure their needs are met.

- Basic computer skills: Proficiency in using computer systems for ticketing and reservations.

- Ability to work under pressure: Capable of handling multiple tasks efficiently in a fast-paced environment.

- Attention to detail: Thorough and precise in ticketing and processing procedures.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  10th Pass

• Role

  Passenger Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata