Operation Executive (Full Time)

Handle calls from Clients and make reservations on the online portal.

· Allocation of reservation of Vendors.

· Prior car rental experience will be preferred. - Good working knowledge of Microsoft Excel and Microsoft Outlook is desired.

· Confirm reservation details to Clients.

· Follow up with drivers for pre-journey confirmation as per fixed schedule and vehicle readiness.

· Update portal with dispatch details.

· Maintain strict SLA/TAT for all activities.

· Attend to and provide customers with a solution to any queries/complaints.

· Must discuss every matter with its supervisor or team leader to get any issues sorted.

· Coordinate with Vendor management department and administrative department for billing/vendor-related queries.

· Should be confident in troubleshooting any such emerging queries and maintaining high standards of Service.

Skills -

· Should have good Oral, and written communication and listening skills.

· Should be an effective communicator, fluent in what he/she is speaking.

· Should be computer literate. (Proficient in MS Office).

· Should have the ability to handle multiple calls simultaneously.

· Should have the ability to handle multiple calls simultaneously.

· Should be able to multi-task and be able to manage time effectively

· Should provide the most accurate information in the portal and to the customer

· Good interpersonal and problem-solving skills.

· Should be flexible enough to adapt to any environment or changes happening in the work.

• Experience

  0 - 2 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  operation executive

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office