Job SummaryWe are seeking an experienced Operations Executive to oversee daily operational activities within the Transport domain. This role requires a highly organised and detail-oriented individual with strong communication skills to drive efficiency and ensure seamless execution across all operational functions. The Operations Executive will play a crucial role in achieving performance metrics and resolving operational challenges effectively.Key Responsibilities€¢ Manage and oversee day-to-day operational activities related to issue analysis and issue testing after rectification.€¢ Coordinate effectively with internal teams (Care Team, Implementation Team, Developer Team, and Infra Team) and external stakeholders (clients, vendors).€¢ Monitor each issue logged by the Implementation & Care Team and ensure timely resolution and delivery.€¢ Identify areas for process improvement at the operational level and implement effective solutions to enhance efficiency and productivity.€¢ Troubleshoot and resolve operational issues promptly to minimize disruptions.Requirements & Work Experience€¢ Proven experience in operations, preferably within the transport industry (0€“2 years).€¢ Strong analytical and problem-solving skills with the ability to identify root causes and implement effective solutions.€¢ Excellent coordination skills to manage multiple tasks and stakeholders simultaneously.€¢ Demonstrated ability to work effectively under pressure and meet tight deadlines.Technical Requirements Preferred€¢ Hands-on experience with Microsoft 365.€¢ Proficiency in Data Analysis and Business Intelligence (BI) Tools such as Microsoft Excel, Power BI, Tableau, and Google Analytics