Office Administrator (Hospitality Services)

Outstay Hotels

key responsibilities:

administrative and office support:

• manage office supplies, ensure adequate stock, and place orders when necessary.

• organize and maintain office files, documents, and records in an efficient and accessible manner.

• handle office correspondence, including emails, phone calls, and physical mail.

• assist with the preparation and management of reports, presentations, and other documentation.

excel & data management:

• maintain and update customer databases, spreadsheets, and records with accuracy.

• prepare and manage excel reports related to customer data, sales performance, and service statistics.

• analyze data and provide insights to help improve service delivery.

• track and report daily, weekly, and monthly performance metrics as required by the team.

required skills & qualifications:

• proven experience in telecalling, customer service, or a related field (preferably in hospitality).

• strong proficiency in microsoft office, especially excel (formulas, data analysis, pivot tables, etc.).

• knowledge of office administration and office management systems.

• excellent verbal and written communication skills.

• strong organizational skills with the ability to multitask and manage time effectively.

• ability to work independently and as part of a team.

• a proactive, customer-oriented mindset with a focus on quality service.

• prior experience in the hospitality industry is a plus.

• Experience

  0 - 5 Years

• No. of Openings

  2

• Education

  Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com, BDS, Bachelor of Hotel Management, B.Sc

• Role

  Office Administrator

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Work Location Type

  Work from Office

• Face interview location

  Jairam Tukaram Tandel Marg, Seawoods West, Sector 44A, Seawoods, Navi Mumbai, Maharashtra 400706