the supervisor plays a vital role in setting the goals with the team and make sure to comply with the company’s plans and vision, work towards team development & focus on company’s objective. ability to manage and lead the team to achieve goals is the key.
responsibilities and duties
managing promoters/advisors/activity assistant
o training to ensure that promoters/advisors are trained for their specific roles.
o validate & plan the deployment plans of the promoters/advisors & counsellors
o daily check timely reporting of team members at the store.
o responsible for performance of team members.
o organize workflow of team and ensure that team understand their duties
o work on budgeted target & help/demonstrate the team to understand how to perform and achieve targets and goals.
o build good rapport with store manager / department manager.
o handling store level issues regarding stock, sampling activities, or any other issues of team and updating the same to immediate superior.
o any other operational activity related to store.
o ensure promoters vacancies are filled.
o managing team members.
o conducting refresher training & monthly meetings.
reporting responsibility :
o preparing weekly report, checking promoters daily report, counsellors weekly report, any other report demanded by immediate superior/ho and sharing the same.
o preparing monthly attendance and incentives sharing the same with ho and hr team along with other hr issues if any.
overall responsibilities:
o recruit, interview, orient and train new employees as per the policies.
o joining formalities & documentation of new na are completed & couriered to employer before promoter/activity assistant/counsellors is deployed in store.
o keeping tab on attrition &closure/documentation required in exit formalities.
qualifications:
o minimum 5 yrs of experience in fmcg/consumer industry.
o minimum graduate in any stream.
o good computer knowledge.
o basic nutrition knowledge will be an advantage.
o good