MIS Executive jobs in Lower Parel (Mumbai) - b2blabyrinth solutions pvt ltd

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  • Job View 56 Views
  • Applicants Less than 5 Applicants
  • 2021-03-19 2021-09-19

Job Description

Handling all logistics related queries which will be routed from CS team through mails, chats and calls.

* Closing urgent deliveries, POD, disputed cases raised from customers.

* Closing all the cases for customers within defined TAT.

* Need to take ownership and close customer queries with a positive response.

* Enhances organization reputation by accepting ownership for accomplishing new and different requests

* Having a weekly review with courier partners for improvisation on TAT and maintaining a quality of deliveries.

* Working with the CS team and other team members to improvise the process and enhance the quality of service for customers.

* Engaging with a cross functional team.

Key Skills

Industry

IT-Hardware & Networking / IT-Software / Software Services

Functional Area

IT Software- ERP / CRM / EDP / MIS

Number of Vacancy

1

Education

B.Com

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