KG Ashtech Pvt. Ltd

Model Town, Ambala

Company Name: KG Ash Tech Private LimitedCIN: U74140HR2011PTC044652Registered Address:549E, Kanshi Nagar, Model Town,Ambala City, Haryana, IndiaPosition Title: End User IT Support / Internal IT Support ExecutiveEmployment Type: Full-Time, PermanentWork Mode: Remote (Work From Home)Working Hours: 40 hours/week Salary: 25,000 45,000 per month (based on experience)Reporting To: Operations / Administration ManagerAbout the CompanyKG Ash Tech Private Limited, incorporated in 2011 in Haryana, is engaged in ash handling system operations, fly ash and cement supply, construction chemicals, building materials, and manpower services. The company supports industrial and construction projects, including power plant ash management and material distribution across regions.With growing operations and remote coordination between field teams, vendors, and administrative staff, the company requires dedicated internal IT support to manage systems, devices, and digital workflows.Job PurposeThe End User IT Support Executive will provide remote technical support to internal staff, field coordinators, and office teams using computers, mobile devices, email systems, and internal software used for operations, documentation, and reporting.This role is not client-facing IT services, but internal company IT support, which fits naturally within a construction/manpower company.Key Responsibilities (Remote) Provide remote IT support to internal employees and field staff Troubleshoot Windows laptops/desktops, printers, scanners, and mobile devices Manage email accounts, passwords, and basic access control Assist staff with MS Office, email, PDF tools, and documentation systems Support basic networking issues (internet, VPN, Wi-Fi guidance) Coordinate remotely with vendors for hardware/software issues Maintain IT asset records and basic system documentation Assist in onboarding new employees with system setup Ensure data backup practices and basic cybersecurity hygiene Log and track IT issues and resolutionsRequired Qualifications 1+ year experience in IT support, helpdesk, or end-user IT role Diploma or degree in Computer Networking / IT / Computer Systems Knowledge of Windows OS, MS Office, email systems Ability to troubleshoot issues remotely Good communication skills (English & Hindi) Ability to work independently in a remote environmentPreferred (Good to Have) Experience supporting non-technical staff (operations/construction teams) Familiarity with remote tools (AnyDesk, TeamViewer, RDP) Basic understanding of IT asset management IT certifications (optional)What the Company Offers Permanent full-time employment 100% remote work arrangement Formal offer letter, contract, payslips & experience letter Stable long-term role supporting internal operationsHow to ApplyInterested candidates may apply by sending their resume to:Kgapldcrtpp@gmail.comSubject: Application Remote End User IT Support (Internal)Only shortlisted candidates will be contacted.