International BPO Voice Process

VELON TELEGROWTH BPO

1 - 2 Years
20 Openings
1.0 - 1.8 Lac/Yr
Face-to-Face interview
KK Nagar, Chennai

Key Skills

Outbound Calling KPO Voice Process International BPO

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Job Description

job responsibilites ;

* manage outboard calls in a timely manner.

* follow communication '' scripts '' when handling different topics .

* identify customer needs , clarify information research every issue and provide solution and/or alternatives .

* seize opportunities to upsell products when they arise .

* build sustainable relationships and engage customers by taking the extra mile .

* keep records of all conversations in our call center database in a comprehensible way .

* meet personal /team qualitative and quantitative targets.

requirements and skills

* previous experience in a customer support role .

* track record of over - achieving quota .

* strong phone and verbal communication skills along with active listening .

* customer focus and adaptability to different personality types.

* ability to multi-task ,set priorities and manage time effectively .

* high school degree .

Experience
1 - 2 Years
No. of Openings
20
Education
Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School
Role
international bpo voice process
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office