responsibilities
● learn & understand khatabook products, prospective clients & services well.
● understand customer pain points, requirements and correlate khatabook solutions
and customer requirements.
● identify and qualify new customers coming from our inbound and outbound lead funnel.
● developing strong relationships with customers, connecting with key business
executives and stakeholders.
● document all pertinent customer information and conversations into the crm system
● respond, engage and qualify inbound/outbound leads and inquiries.
● execute planned sales activities and develop a target list of high potential new
customers.
● resolve customer complaints regarding sales and services.
● achieve monthly & quarterly quotas.
● perform effective online demos to prospects.
● manage customer queries on call, intercom, and email.
requirements
● exceptional communication skills, both oral and written, coupled with excellent listening
skills and a positive and energetic phone presence (hindi,english mandatory, knowing regional
languages will be plus).
● ability to make focused efforts to win customers. the ideal candidate should be
strategy driven with a research-based approach.
● ability to multitask, prioritize and manage time effectively
● b2c sales experience is mandatory
● minimum 1+ years of sales experience in saas products, financial services, wallet,
products/solutions companies
● track record of over-achieving quota