Customer Facilitator Jobs

FLOOR COOCRDINATOR AT 56 SBI BRANCHES IN KERALA. ON OUTSOURCED BASIS. ATTENDING WALK IN CUSTOMERS .HELP THEM TO THEIR REQUIREMENTS DOUBTS . HELP THEM TO USE DIGITAL UPI AND OTHER FACILITIES MAKE THEM AWARE OF YONO . GUIDE CUSTOMERS . ATTEND BACK OFFICE WORKS AND OTHER MULTI TASK

Urgent hiring for the Service Staff required for the QSR Outlet - Food & Beverage Location - Haldwani No. of Opening - 04 Fresher, especially college students who are looking afternoon or night shift jobs can apply Training will be provided to fresher at the Outlet Job Timing - 12 pm to 11 pm

:1. Responsible for ensuring the achievement of Customer Service and revenue Business for assigned leads which will be provided by the company.2. Source business from self-employed / salaried customers for retail business,3. Maintain a daily report and have to coordinate with all the Customer Support Departments.4. Taking care of all processes and related escalations. :1. Candidates must be minimum #Graduate and above, (HSC can apply for OFFROLL department) age limit 29 Years below.2. Freshers are welcome3. Candidates must have good Communication and presentation Skills.Interview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)Contact: Prosenjit Saha (9433816131).

Customer Service: Providing excellent customer service by accurately assessing vehicle issues and delivering the car on time. Explaining repair options and coordinating the service process. 1Communication: Communicating effectively with customers about repair needs and status updates. Preparing accurate cost estimates for body work and repairs. 1Scheduling: Managing scheduling, quotes, and billing for body shop services. 1Records Management: Keeping records of repair orders, invoices, and customer interactions. 1Technical Knowledge: Knowledge of body shop operations and vehicle repair processes. 1Software Proficiency: Proficiency in relevant software for scheduling and billing. 1

Job Responsibilities:Make outbound calls to existing and potential customers.Handle inbound customer inquiries related to products, orders, payments, and deliveries.Explain product details, offers, and promotions to customers.Assist customers in placing orders online or over the phone.Resolve customer complaints and issues in a timely and professional manner.Maintain a daily call log and update the CRM with call outcomes.Follow up on leads and ensure customer satisfaction.Coordinate with internal teams like logistics, warehouse, and support when required.Requirements:6 months to 2 years of telecalling or customer service experience (eCommerce experience preferred).Excellent communication skills in Hindi and English (regional languages a plus).Basic computer knowledge and familiarity with CRM systems or online order systems.Positive attitude, patience, and ability to handle pressure.High school diploma or equivalent (Bachelors degree preferred).Key Skills:Customer Service, Communication, CRM, Sales Support, eCommerce OperationsFemales are preferred for this jobJob Types: Full-time, PermanentSchedule:Day shiftLanguage:English (Required)Work Location: In person

Front Desk Officer/ Admin ExecutiveLocation: Tiruppur, Tamilnadu / RemoteJob Type: Full-timeExperience: Fresher / 1 yearAbout Sungold GroupSungold Group is a dynamic company specializing in IT services (application development, mobile & web development, logo designing), consultancy services (study & job opportunities abroad, manpower recruitment), tour & travel, and language coaching (German and other languages). Our diverse service portfolio aims to provide top-quality solutions to our clients globally.Job OverviewWe are seeking a Help Desk / Admin Executive to manage incoming calls, emails, administrative tasks, and marketing support. This role is crucial in ensuring smooth communication, coordination, and customer satisfaction across all business verticals.Key Responsibilities Help Desk & Customer Support: Handle calls, emails, and customer inquiries professionally. Administrative Support: Manage office records, schedules, and inventory. Email & Communication: Draft emails, follow up with clients, and handle correspondence. Marketing & Social Media: Assist in digital marketing and content preparation. Business Coordination: Support different departments and client interactions.Required Skills & Qualifications Education: Bachelor's degree in Business Administration, IT, Marketing, or a related field. Experience: 1-3 years in customer support, administration, or related roles. Technical Skills: Proficiency in MS Office, email handling, and CRM software. Communication: Strong verbal and written English skills (German is a plus). Soft Skills: Organized, problem-solving, multitasking, and customer-focused.Why Join Sungold Group? Opportunity to work in a multi-service industry (IT, consultancy, travel, education). Career growth and learning opportunities. Friendly and professional work environment. Competitive salary and benefits.Send your CV to: career@sungoldgroup.in

Role Summary:Dharohar is looking for someone who loves to create the best customer experience. This role will require you to develop and implement strategies to attract, engage, and retain visitors while ensuring their satisfaction and enjoyment. The Head of Visitor Experience is responsible for overseeing and enhancing the overall visitor experience at Third Space.You will be responsible to:- Create and implement a visitor experience strategy aligned with the organization's goals- Analyse the visitor journey to identify pain points and opportunities for improvement- Ensuring efficient and effective visitor services, facilities, and infrastructure- Tracking visitor metrics to measure performance and inform decision-making- Working with cross-functional teams to create a cohesive visitor experience- Promoting the visitor experience and managing visitor communications.To succeed in this role, You must:- Love making people smile- Be an active listener- Build connections with people quickly- Stay calm under pressure- Be really observantIt would help if you:- Are process oriented- Have experience in the hospitality/service sector- Have attention to detail

Customer Bank Account opening , Making FIX deposit of Customers , Sale the Banks product's

Role: Intern - Project ManagementLocation: BangaloreWork Type: Hybrid, should be willing to work out of office for 3 to 4 days a weekDuration: 6 months, opportunity to convert into a full time role based on the performance. Stipend: Paid internshipRole Responsibilities:Work with cross functional teams to understand the current market requirementsIdentify Trainers/Facilitators through multiple channelsOnboard Facilitators by scheduling certification sessionsConceptualize and drive initiatives to manage Facilitator cost and qualityBuild Facilitator documentation and drive engagementsApproval on facilitator invoices, if any changes in invoices, follow up with facilitator to revision of invoice Facilitator Reimbursement google sheet to maintain with invoice status

We are engage with all type of Telecom work. Our prime Client is NOKIA, Ericsson, VODAFONE, JIO etc. We need project coordinator for all of our mentioned client and the person should have knowledge of BTS / MW activity.

Key Responsibilities:Client Relationship Management:Develop and maintain strong, long-lasting client relationships.Act as the main point of contact for assigned clients, understanding their needs and objectives.Conduct regular meetings and communication with clients to ensure satisfaction and address any concerns.Client Onboarding:Oversee the onboarding process for new clients, ensuring a smooth transition and setting clear expectations.Collaborate with internal teams to ensure that client needs are understood and met effectively.Account Management:Monitor client accounts and performance metrics to ensure service delivery aligns with agreed-upon objectives.Identify opportunities for upselling or cross-selling additional products and services to enhance client satisfaction.Issue Resolution:Address and resolve client issues or complaints promptly and professionally.Work with relevant internal departments to facilitate solutions and ensure client concerns are resolved.Reporting and Documentation:Maintain accurate records of client interactions, transactions, and feedback.Prepare and present regular reports on client account status, performance, and growth opportunities.Strategic Planning:Develop and implement client engagement strategies to increase client retention and satisfaction.Gather and analyze client feedback to inform service improvements and strategic planning.Collaboration:Collaborate with sales, marketing, and product teams to align client expectations with company offerings.Participate in internal meetings to provide insights on client needs and market trends.

Job Summary: We are looking for a dedicated and detail-oriented Back Office Executive to join our team. The ideal candidate will be responsible for supporting various administrative tasks, maintaining client records, coordinating with different departments, and ensuring the smooth operation of back-office functions. This role requires excellent communication skills, both in English and Hindi, proficiency in MS-Office, and strong organizational abilities.Key Responsibilities: Assisting and Coordinating Supporting Administrative Staff & Emails Drafting Record Maintenance, Technology Utilization & Data Management Complaints Handling & Client Engagement MIS & Daily Progress Reporting Relationship Management & Daily Activity Report Record Maintenance, Documentation & Progress Reporting Policy Development & Follow-UpSkills and Qualifications: Educational Qualification: Any Graduate/Post Graduate can apply. Communication Skills, Interpersonal Skills & Technical Proficiency Problem-Solving Skills & Flexibility Time Management, Teamwork & Typing Skills Problem-Solving Team Collaboration, Data Management

We, at Pric Technology Private Limited , are seeking a passionate and technically adapted individual to join our team as a Creator Success Associate. In this role, you will play a pivotal role in providing technical support, handling queries, marketing support and ensuring the success and satisfaction of our creators.At Pric Technology Private Limited , our mission is to empower creators by providing them with innovative tools and resources to excel in the digital world. As a Creator Success Associate, you will play a crucial role in our team, contributing to our day-to-day efforts and driving the growth of our creator network. This job will provide you with hands-on experience in creator acquisition within the fast-paced startup ecosystem, working alongside a talented and passionate team.Responsibilities:1. Serve as the main point of contact for all technical support queries from our creators.2. Addressing queries and actively participating in and contributing to all relevant WhatsApp groups, fostering a sense of community among our creators.3. Collaborate with creators to understand their goals and challenges.4. Provide marketing support to creators, assisting with the creation of graphics and promotional materials.5. Facilitate broadcasting, ensuring creators are equipped with the necessary tools and resources for effective broadcasts.

DESCRIPTIONMain responsibilities:1. Develop customer resources in the responsible area, locate target user groups, and enhance the popularity of products or services2. Analyze industry trends and competitor trends, combine business data analysis, and formulate targeted marketing plans3. Build an efficient promotion channel system, effectively integrate and use promotion resources, and acquire new users cost-effectively and on a large scale[Job requirements]1. Male, fluent in English and Hindi.2. High emotional intelligence, strong language expression ability.3. Outgoing and cheerful, like to socialize and make friends.4. Positive, enthusiastic, idealistic, dare to challenge high salary.5. Obey the leadership's arrangement.Company Benefits:1. Provide free Indian food and accommodation according to national customs and beliefs.2, transportation subsidy (work more than half a year to reimburse round-trip air tickets)3. Paid leave (4 days per month, 15 days per year)4. Year-end project dividend bonus5. Give a birthday cake and hold a party on your birthday.6. Health insurance7. Paid maternity leave8. Organize a team trip or pay a quarterly bonus every quarter.

We are looking for 25 Back Office Operation Executive Posts in Gwalior with deep knowledge in Computer Operations, Communication Skills,Customer Facilitator and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com

Hiring for 6 Customer Care Executive Jobs in Hadapsar, Pune,Customer Relationship Executive,Customer Facilitator,Customer Associate,Customer Response Executive, with minimum 2 Years Experience,Required Educational Qualification is : B.C.A, B.B.A, B.Com, M.B.A/PGDM with Good knowledge in Customer Relationship Executive,Customer Facilitator,Customer Associate,Customer Response Executive etc.Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.Analyzing and reporting customer data to devise new strategies or update the existing onesCommunicating with them through various omnichannel channels, including email, social media, phone or SMSMaking appointments that fit into the schedule of the client and the customer.Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion.Assisting them if they are facing a problem and troubleshooting it.Ensuring the customer has a positive experience with the company.Fostering a healthy relationship between the client and the customer.Overseeing timely delivery and payment of sales orders.Handling all Voice and Non-Voice Processes

Deliver top line sales growth for the Water Treatment Plants and Services business. Driving sales growth,profitability, and new business and market development. Also hold direct reporting responsibility for ensuringtimely delivery of committed products and services through liasoning with business stakeholders.