Inside Sales Associate

Seat Safari India LLP

we are looking for a dynamic and customer-oriented indoor sales manager to lead our furniture store sales team. as the indoor sales manager, you will be responsible for overseeing the indoor sales operations, ensuring exceptional customer service, and driving sales performance. the ideal candidate should have a passion for furniture and interior design, possess strong leadership skills, and excel in motivating a sales team to achieve targets.

responsibilities:

 proper maintenance of quotations: the company name should be mentioned in the quotation, along with the gst number. the source should be indicated, whether it's from an architect, walk-in, social media, etc.

 visiting client places if any measurements are required.

 coordinating with the reception regarding whether the feedback and complaint form was sent to the customer at the time of delivery.

 ensuring the quality of service and gathering feedback after completion of delivery.

 following up regularly with the social media team.

 achieving monthly targets.

 inspecting the store regarding product placement, tagging, etc.

 updating the tablet with new product catalogs and brochures.

 coordinating with the photography team for site pictures after installation.

 lead and motivate the indoor sales team to achieve sales goals and targets.

 provide exceptional customer service by assisting customers with furniture selection, inquiries, and purchases.

 greet customers warmly, understand their needs, and offer knowledgeable assistance on furniture selection based on preferences and budget.

 ensure that the indoor sales team maintains up-to-date knowledge of all products, promotions, and store policies.

 coach and train sales associates on effective selling techniques, product knowledge, and customer service skills.

 monitor and evaluate the performance of indoor sales associates, providing regular feedback and implementing improvement plans as needed.

 handle customer complaints and concerns promptly and professionally, ensuring customer satisfaction.

 collaborate with other department heads to coordinate promotional activities, displays, and store events to drive sales.

 assist in maintaining the overall appearance and cleanliness of the showroom to enhance the customer experience.

 process sales transactions accurately and efficiently using point-of-sale systems.

 prepare sales reports and analyze sales data to identify opportunities for improvement.

note: to apply please share your resume or call on

• Experience

  2 - 8 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Inside Sales Associate

• Industry Type

  Furniture and Furnishing

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Rohini Layout Rd, opp. Shilpakalavedika, near Cyber Towers, Signal, HITEC City, Hyderabad