Inbound Customer Service

  • icon job experience 0 - 1 Years
  • icon job opening 04 Openings
  • icon salary Not Disclosed
  • icon job location Mumbai

Key Skills

Good English Communication Customer Service Customer Support Executive Walk In

Job Description

Responsibilities:

Managing a team of representatives offering customer support.

Overseeing the customer service process.

Resolving customer complaints brought to your attention.

Creating policies and procedures.

Planning the training and standardization of service delivery.

Monitoring the work of individual representatives and of the team.

Conducting quality assurance surveys with customers and providing feedback to the staff.

Possessing excellent product knowledge to enhance customer support.

Customer Support Executive

Requirements:

Excellent interpersonal and written and oral communication skills.

Computer skills.

Salary - 16k to 21k/ PM

Experience : 0 - 1 Years

No. of Openings : 04

Education : Higher Secondary, Any Bachelor Degree

Role : Customer Service

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India

About Om Placement & Consultant

Om Placement & Consultant is a name that is counted amid the eminent placement agencies in Kankavali (Maharashtra, India). The company is engaged in offering services to sole proprietorship, start-ups, partnership firms, multi-national companies, and other different types of organizations. We place well-qualified and efficient candidates at the offices. For providing consultancy to the companies, we maintain a vast database of potential candidates for different positions. We can provide candidates for junior, senior, executive, assistant, and managerial profiles.Besides this, companies contact us for filling different job posts like technicians, writers, trainees, team leaders, etc. Owing to our years of experience in this field, we are capable of catering to a wide number of industries including health care, insurance, education, construction, and others
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