Inbound Customer Service

JH Reddys

0 - 3 Years
50 Openings
1.3-3.3 Lac/Yr
Hyderabad

Key Skills

MS Office Word Inbound Customer Service Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive

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Job Description

Collect the delinquent amount from the customer over the phone or take promises from them on making the payment

Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution

Inbound & outbound calling

Provide payment plans basis customer requirement

Maintain a deep understanding of client process and policies

Experience : 0 - 3 Years

No. of Openings : 50

Education : Any Bachelor Degree

Role : Inbound Customer Service

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India

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