-obtain client information by making/answering telephone calls, interviewing clients,
scheduling appointments and verifying information for countries such as canada, australia, usa, uk, nz, europe.
-determine eligibility by comparing client information to requirements.
- establish policies by entering client information, confirming pricing.
- informs clients by explaining procedures, answering questions and providing
information.
- maintain communication equipment by reporting problems.
-maintains and improves quality results by adhering to standards and guidelines,
recommending improved procedures.
- provide rigorous follow up to attain successful sales closures.
- upgrade job knowledge by studying new product descriptions, participating in
educational opportunities.
-accomplish sales and organization mission by completing related results as needed.
-responsible to oversee all aspects of the service, ensuring that the process runs
smoothly.
-oversee the completion of all relevant documents and ensure that they are received
within the time limit set by the management.
-ensure that all the information provided by the client is accurate and correct,
preparing and checking all legal documents.
- prepare all fee quotes and any information required by clients, colleagues or
authorities.
-maintain strong working relationships with all clients and colleagues.
-help the client to fill forms or other documentation required.