Job Summary
We are seeking a polite, professional, and customer-focused Front Office Executive to join our team. The ideal candidate will be the primary point of contact for our guests, managing all aspects of guest reception, check-in, check-out, and general inquiries with a warm and welcoming demeanor.
Key Responsibilities
Greet and welcome guests upon arrival with a professional, cheerful, and hospitable attitude.
Handle guest check-ins and check-outs efficiently, ensuring all identification verifications, registrations, and room allocations are completed accurately.
Manage room reservations, walk-ins, and cancellations via phone, email, and the hotel property management system.
Handle guest billing, process cash and card payments, and maintain precise daily financial logs.
Respond promptly to guest requests, inquiries, and special needs, resolving any complaints swiftly to ensure high guest satisfaction.
Coordinate closely with the housekeeping and maintenance departments to ensure room readiness and smooth operations.
Maintain a clean, organized, and professional front desk environment at all times.
Experience
1 - 4 Years
No. of Openings
02
Education
Graduate (Vocational Course, Professional Degree, Certificate/Diploma/Others)
Role
Hotel Executive
Industry Type
Housekeeping / Facilities Management Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
admstraders@gmail.com