We are looking for a dedicated Hospitality Executive to join our team in Dibrugarh. This role is ideal for individuals who are enthusiastic about providing excellent service and have a desire to grow in the hospitality sector.
Key Responsibilities:
- **Customer Service**: Interact with guests to ensure their needs are met, addressing any questions or concerns they may have.
- **Check-In / Check-Out**: Manage the check-in and check-out processes efficiently to ensure a smooth experience for guests.
- **Reservations Management**: Assist in handling reservations, including processing online bookings and confirming guest information.
- **Issue Resolution**: Address any issues or complaints guests may have during their stay, striving for immediate resolution to enhance guest satisfaction.
- **Collaboration with Team**: Work closely with other departments, such as housekeeping and food service, to ensure a seamless experience for guests.
Required Skills and Expectations:
- Candidates should have a minimum educational qualification of 12th pass.
- Excellent communication skills are essential for effective interaction with guests and team members.
- A friendly and positive attitude towards customer service is crucial, as this role involves direct guest engagement.
- Basic computer literacy, including familiarity with reservation and management software, is preferred.
- A willingness to work in a fast-paced environment, staying adaptable to changing situations.
This full-time role requires a commitment to working from our office in Dibrugarh, perfect for those beginning their career in hospitality or looking to gain more experience.
Experience
0 - 2 Years
No. of Openings
50
Education
12th Pass
Role
Hospitality Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR