We are looking for a Ground Staff Supervisor to oversee airport ground operations based in Gajapati Nagar, Bhubaneswar. This is a full-time, office-based position suitable for freshers. The ideal candidate will ensure smooth operations and maintain a positive atmosphere in the workplace.
Key Responsibilities:
1. **Team Management**: Lead and supervise ground staff, providing guidance to ensure efficient service delivery and compliance with safety regulations.
2. **Training and Development**: Assist in training new employees on operational procedures, safety practices, and customer service standards, fostering a skilled and knowledgeable team.
3. **Operations Oversight**: Monitor daily ground activities, ensuring timely handling of passenger check-ins, baggage management, and aircraft servicing to enhance operational efficiency.
4. **Customer Interaction**: Address passenger inquiries and resolve any issues promptly to maintain customer satisfaction and enhance the travel experience.
5. **Reporting and Documentation**: Maintain accurate records of operations, incidents, and team performance, providing regular reports to upper management for continuous improvement.
Required Skills and Expectations:
Candidates should possess excellent communication and interpersonal skills to effectively manage staff and address customer needs. Strong organizational abilities are necessary to oversee multiple tasks and maintain smooth operations. A proactive attitude and problem-solving skills will help address challenges that arise in the fast-paced airport environment. Being a team player is essential, as teamwork is crucial for success in this role.
Experience
Fresher
No. of Openings
45
Education
10th Pass
Role
Ground Staff Supervisor
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata