Join our team as Ground Staff in Patna, India. This entry-level position is ideal for fresh graduates or those with up to two years of experience. Your role will involve directly supporting airport operations to ensure everything runs smoothly and efficiently.
Key Responsibilities:
1. **Passenger Assistance**: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a seamless travel experience.
2. **Customer Service**: Provide excellent customer service by addressing passenger queries and assisting them with any issues related to their flights.
3. **Baggage Management**: Ensure proper handling, loading, and unloading of baggage to avoid any loss or damage, contributing to overall customer satisfaction.
4. **Safety and Security**: Assist in maintaining safety and security protocols by ensuring that all procedures are followed during passenger boarding and disembarkation.
5. **Coordination**: Work closely with airline staff and other ground services to facilitate efficient airport operations and minimize delays.
Required Skills and Expectations:
Candidates should have a minimum educational qualification of 12th grade. Strong communication and interpersonal skills are essential for interacting effectively with passengers. You should be detail-oriented, organized, and capable of working in a fast-paced environment. A willingness to learn and adapt, along with the ability to work as part of a team, is crucial for success in this role. Basic knowledge of airport operations is a plus but is not mandatory for entry-level candidates.
Experience
0 - 2 Years
No. of Openings
680
Education
12th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days