We are looking for dedicated Ground Staff to join our team in Kanpur. The ideal candidate will assist in various airport operations, ensuring a smooth and efficient experience for passengers.
**Key Responsibilities:**
- **Check-in Assistance**: Help passengers with the check-in process by confirming their flight details, printing boarding passes, and managing baggage.
- **Customer Service**: Address passenger inquiries and concerns, providing accurate information about flights, airport facilities, and services.
- **Baggage Handling**: Assist with loading and unloading luggage, ensuring proper handling to avoid damage and maintaining the efficiency of baggage processes.
- **Safety and Security**: Follow all safety protocols and procedures while assisting passengers and handling luggage to maintain security within the airport environment.
- **Coordination with Airlines**: Communicate effectively with airline staff to resolve any issues related to flight schedules, boarding, and passenger assistance.
**Required Skills and Expectations:**
- Strong communication skills are essential to interact effectively with passengers and colleagues.
- A customer-oriented approach is crucial, as you will be dealing with various passengers who may have different needs and concerns.
- Basic knowledge of airport operations and safety procedures is beneficial, although training will be provided.
- You should be a quick learner, able to adapt to fast-paced work environments.
- The ideal candidate should possess a positive attitude and be a team player, willing to collaborate with various departments.
Candidates should have completed at least the 12th grade and have 0 to 2 years of relevant experience. The position requires full-time commitment and is office-based.
Experience
0 - 2 Years
No. of Openings
680
Education
12th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days