We are looking for dedicated Ground Staff to join our team in Dehradun. This role is ideal for recent school graduates or those with minimal experience in customer service.
Key Responsibilities:
1. **Passenger Assistance**: You will help passengers with check-in procedures, baggage handling, and provide information about flight timings and airport facilities.
2. **Customer Service**: You will be the first point of contact for customers, answering their queries, addressing complaints, and ensuring a pleasant experience throughout their journey.
3. **Baggage Handling**: You will be responsible for managing luggage, ensuring it is safely loaded and unloaded from aircraft, and maintaining accurate records.
4. **Safety and Security Checks**: You will assist with safety and security procedures, ensuring compliance with regulations and that all passengers are screened properly.
5. **Team Collaboration**: You will work closely with other team members and departments to ensure smooth operations at the airport.
Required Skills and Expectations:
Candidates should have good communication skills, be friendly and approachable, and possess a strong sense of responsibility. Basic computer knowledge is a plus. You should be able to work in a fast-paced environment and be prepared for shift work. A positive attitude and a willingness to learn are essential in this role.
Experience
0 - 2 Years
No. of Openings
780
Education
12th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab