We are looking for motivated and responsible Ground Staff to join our team in Dehradun, India. This entry-level position is ideal for individuals with a passion for customer service and teamwork.
Key Responsibilities:
1. **Customer Assistance:** Provide support to passengers during check-in, boarding, and luggage handling, ensuring a smooth travel experience for all customers.
2. **Safety Checks:** Perform safety and security checks on baggage, ensuring compliance with airline regulations, and maintaining a safe environment for passengers and staff.
3. **Communication:** Collaborate with various departments, including ticketing and logistics, to facilitate coordinated operations and effective problem-solving.
4. **Reporting Issues:** Identify and report any irregularities or issues that arise during operations to maintain high standards of service and safety.
5. **Reservation Support:** Assist passengers with flight reservations, cancellations, and modifications, providing timely and accurate information.
Required Skills and Expectations:
Candidates should have completed their 12th grade and possess good communication skills in English and Hindi. Individuals with a friendly and approachable demeanor will excel in this role. Being a team player and having the ability to work under pressure is essential. The position demands a keen attention to detail and a commitment to providing excellent customer service. A willingness to learn and adapt in a fast-paced environment is highly valued. This is a full-time office role suitable for those with little to no experience.
Experience
0 - 2 Years
No. of Openings
680
Education
12th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days