Openings For Ground Staff || Freshers & Experienced

Indo Job Solutions

key responsibilities:

passenger handling: assist passengers with check-in, boarding, and baggage-related inquiries to ensure smooth and timely boarding processes.

baggage handling: manage baggage sorting, tracking, and unloading/loading to ensure the safe and efficient handling of passenger luggage.

customer support: provide exceptional customer service by addressing passengers’ concerns, queries, and complaints with professionalism and empathy.

safety and security compliance: ensure adherence to airport security protocols, including verifying travel documents, conducting screenings, and maintaining safety standards.

flight coordination: collaborate with the airline crew and ground operations team to ensure timely and efficient turnaround for flights.

ground support operations: assist with various tasks including aircraft towing, refueling, ramp handling, and baggage claim management.

crisis management: assist in emergency procedures, medical emergencies, or any unexpected situations, ensuring the safety and well-being of passengers.

general maintenance: ensure cleanliness and maintenance of check-in counters, gates, and other airport facilities.

key skills and qualifications:

customer service skills: exceptional interpersonal skills and the ability to handle customer queries and issues in a professional manner.

attention to detail: ability to follow strict procedures and guidelines, ensuring smooth operations and safety compliance.

communication skills: strong verbal and written communication skills to effectively interact with passengers and team members.

physical stamina: comfortable working on your feet and handling manual tasks like baggage loading/unloading.

team player: ability to collaborate with multiple departments, including pilots, cabin crew, and security teams.

adaptability: willingness to work flexible hours, including nights, weekends, and holidays.

knowledge of airport systems: familiarity with airline software, check-in systems, and baggage tracking (preferable but not mandatory).

• Experience

  0 - 6 Years

• No. of Openings

  97

• Education

  12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree, Post Graduate Diploma, Any Master Degree

• Role

  Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Mumbai