As a Ground Staff member, you will play a crucial role in ensuring that airport operations run smoothly and efficiently. Your responsibilities will include:
- **Customer Service:** Provide excellent service to passengers by assisting with check-in procedures, answering questions, and handling passenger needs, ensuring a positive travel experience.
- **Baggage Handling:** Safely manage passenger luggage, including loading and unloading bags from aircraft and ensuring they are correctly tagged and delivered to the appropriate destination.
- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and verifying travel documents, to facilitate a quick and seamless boarding experience.
- **Cabin Preparation:** Prepare the aircraft cabin by ensuring cleanliness and readiness for boarding, which helps maintain high safety and comfort standards for passengers.
- **Coordination with Teams:** Work closely with the flight crew and airport teams to communicate any issues or updates that may affect operations, promoting teamwork and efficiency.
For this position, we expect you to be:
- **Detail-oriented:** Ability to focus on details to ensure accurate baggage handling and customer service, which is critical in an airport environment.
- **Good Communicator:** Strong communication skills are essential for interacting effectively with passengers and team members.
- **Team Player:** A collaborative mindset is crucial as you will work with various colleagues to achieve common goals.
- **Adaptable:** Ability to handle changing environments and work under pressure while maintaining a positive attitude is important in this dynamic role.
Candidates must have completed at least their 12th grade education and are encouraged to apply, especially freshers seeking to start their career in the aviation industry.
Experience
Fresher
No. of Openings
25
Education
12th Pass
Role
Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
4th Floor, Jupitara Place, GS Rd, ABC Point, Sree Nagar, Guwahati, Assam 781005