We are looking for dedicated Ground Staff to join our team in Ranchi, India. This position is suitable for candidates with a passion for customer service and a friendly attitude. Fresh graduates are encouraged to apply.
Key Responsibilities:
1. **Customer Service**: Greet and assist passengers at the airport or facility, ensuring a pleasant experience from check-in to boarding.
2. **Baggage Handling**: Efficiently manage the loading and unloading of luggage, ensuring the safe transport of passengers belongings.
3. **Check-in Support**: Help passengers with the check-in process, including issuing boarding passes and answering questions regarding flights.
4. **Safety and Security**: Follow all safety protocols to maintain a secure environment for passengers and staff, including monitoring check-in areas and assisting with security checks.
5. **Facility Maintenance**: Keep the work area clean and organized, ensuring a comfortable environment for customers and staff alike.
Required Skills and Expectations:
Candidates must have completed at least their 10th grade and possess strong communication skills. A positive attitude and the ability to work well in a team are essential. You should be willing to work in a fast-paced environment and handle various tasks throughout the day. Flexibility in working hours is key, as shifts may vary based on operational needs. Attention to detail and a strong commitment to customer satisfaction are also important for success in this role.