- assist passengers with check-in and boarding procedures: as a member of the ground staff, you will be responsible for helping passengers check-in for their flights and assisting them with boarding procedures to ensure a smooth departure process.
- handle luggage and cargo: you will be required to handle passengers' luggage and cargo, ensuring that they are safely loaded and unloaded from the aircraft.
- provide excellent customer service: as a representative of the airline, you will need to provide exceptional customer service to passengers, addressing any inquiries or concerns they may have during their travel experience.
- ensure the safety and security of passengers: you will be expected to follow all safety and security protocols to ensure the well-being of passengers and staff at all times.
- maintain cleanliness and orderliness of the airport: keeping the airport premises clean and organized is also part of the ground staff's duties to provide a pleasant environment for passengers.
required skills and expectations:
- excellent communication skills to interact with passengers and colleagues effectively.
- ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- physical fitness and stamina to lift heavy luggage and work long hours on your feet.
- attention to detail to ensure accuracy in luggage handling and passenger assistance.
- willingness to work irregular hours, including nights, weekends, and holidays as per the flight schedule.
Experience
0 - 1 Years
No. of Openings
45
Education
12th Pass, 10th Pass, Bachelor of Hotel Management, B.Tech
Role
Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata, india