We are looking for dedicated Ground Staff to join our team in the Delhi NCR area. This is a full-time role suitable for individuals who have completed at least 10th grade and have 0 to 2 years of experience.
**Key Responsibilities:**
- **Customer Service:** Greet and assist passengers at arrival and departure points, ensuring a pleasant experience.
- **Check-in Assistance:** Help passengers with the check-in process, including printing boarding passes and tagging luggage.
- **Baggage Handling:** Safely manage and transport passenger luggage to and from different areas of the airport.
- **Security Checks:** Ensure compliance with security regulations by assisting in the screening of passengers and their belongings.
- **Information Support:** Provide accurate information regarding flight schedules, gate changes, and other inquiries to help passengers navigate the airport smoothly.
- **Collaboration:** Work alongside the airline and airport teams to ensure efficient operations and address any passenger needs promptly.
**Required Skills and Expectations:**
Ideal candidates should have a friendly and approachable demeanor, as interacting with passengers is a key part of the role. Good communication skills in English and Hindi are essential for clear interactions. Being detail-oriented is important for managing luggage and ensuring the safety of passengers. The ability to work in a fast-paced environment is crucial, as is the readiness to handle varying shifts, including weekends and holidays. A strong team player mentality will help in collaborating effectively with colleagues.