Openings For Ground Staff || Freshers & Experienced

We are looking for dedicated Ground Staff to join our team in Ranchi, India. This role is ideal for individuals who are detail-oriented and enjoy working in a fast-paced environment. No previous experience is required, making it perfect for both fresh graduates and those with up to six years of experience.

Key Responsibilities:

1. **Customer Service**: Assist passengers with their inquiries, providing information about flight schedules, baggage procedures, and airport facilities to ensure a smooth travel experience.

2. **Check-In Procedures**: Manage the check-in process for passengers; this includes verifying travel documents, checking baggage, and issuing boarding passes efficiently.

3. **Baggage Handling**: Safely handle and sort passenger luggage, ensuring proper loading and unloading on the aircraft while adhering to safety guidelines.

4. **Team Coordination**: Work closely with other team members and departments to ensure that all operations run smoothly and efficiently, contributing to overall airport operations.

5. **Problem Solving**: Address passenger issues or complaints in a calm and professional manner, aiming to find solutions to enhance customer satisfaction.

Required Skills and Expectations:

Ideal candidates should have a minimum of a 12th-grade education, possess excellent communication skills, and demonstrate a strong commitment to customer service. You should be able to work well under pressure, be a team player, and have a positive attitude. Punctuality and reliability are essential, and a willingness to learn and adapt to new challenges is expected.

• Experience

  0 - 6 Years

• No. of Openings

  200

• Education

  12th Pass

• Role

  Ground Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office