Freshers & Experience || Full Time || Ground Staff

We are looking for enthusiastic Ground Staff to join our team in Patna. This role is perfect for individuals who enjoy working in a dynamic environment and want to start their career in the aviation industry. Freshers are welcome to apply.

Key Responsibilities:

1. Customer Service: Greet passengers, assist with check-ins, and answer inquiries to ensure a positive travel experience.

2. Luggage Handling: Safely manage baggage and cargo, ensuring that all pieces are correctly tagged and delivered to the appropriate destinations.

3. Ticketing Assistance: Support passengers in booking, changing, or canceling tickets, providing clear information on procedures and policies.

4. Safety Compliance: Monitor safety regulations and procedures, ensuring a secure environment for both passengers and staff.

5. Administrative Tasks: Handle paperwork related to check-ins, baggage claims, and other operational duties as needed.

Required Skills and Expectations:

Candidates must possess a minimum of a 12th-grade education and be willing to learn on the job. Good communication skills in English and local languages are essential for effective interaction with passengers. A friendly and approachable demeanor is crucial to providing excellent customer service. Strong attention to detail, especially in handling luggage and paperwork, is necessary. Applicants should be able to work efficiently in a team setting, showing flexibility and adaptability. Previous experience in customer service or related fields will be an advantage, though it is not mandatory. Overall, a positive attitude and readiness to tackle challenges are key to succeeding in this role.

• Experience

  0 - 6 Years

• No. of Openings

  200

• Education

  12th Pass

• Role

  Ground Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office