Job Description

Department:

Ground Operations / Passenger Services

Employment Type:

Full-time / Contract

Key Responsibilities:

Handle passenger check-in, boarding gate operations, and arrival services

Assist passengers with ticketing, baggage queries, and special needs

Ensure adherence to airline and airport SOPs

Coordinate with security, ramp, and cabin crew for smooth operations

Manage flight delays, cancellations, and passenger communication

Maintain accurate operational and passenger service records

Eligibility Criteria:

Educational qualification: 10+2 / Any Graduate

Excellent communication and interpersonal skills

Ability to remain calm in high-pressure situations

Willingness to work rotational shifts

Mandatory Documents (Compulsory):

Valid Aviation Certificate is mandatory (from a recognized aviation institute)

Aviation certificate must be submitted during interview/document verification

Candidates without an aviation certificate will not be eligible

Preferred Qualifications:

Previous experience in airport or airline ground operations

Familiarity with DCS systems and airport procedures

Age Limit:

[As per company norms]

Salary & Benefits:

As per industry standards + applicable allowances
  • Experience

    0 - 6 Years

  • No. of Openings

    500

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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