Job Description

Key Responsibilities:

1. Assist passengers during check-in and boarding process: You will be responsible for helping passengers with their luggage, guiding them through the check-in process, and ensuring they board the correct flight.

2. Handle customer inquiries and provide assistance: You will need to respond to passenger queries, provide information on flight schedules, and assist with any issues they may encounter.

3. Ensure the safety and security of passengers: Your primary responsibility is to ensure the safety and security of passengers while they are on the ground, following all necessary protocols and procedures.

4. Collaborate with other ground staff and airline crew: You will need to work closely with other ground staff members, as well as airline crew, to ensure smooth operations and efficient service for passengers.

Required Skills and Expectations:

1. Strong communication skills: You should be able to effectively communicate with passengers, colleagues, and airline crew members.

2. Customer service orientation: A customer-focused approach is crucial in this role, as you will be interacting with passengers on a daily basis.

3. Attention to detail: It is important to pay close attention to detail to ensure the safety and security of passengers, as well as to provide accurate information.

4. Ability to work in a fast-paced environment: Ground staff roles can be demanding and require the ability to work efficiently under pressure.
  • Experience

    0 - 6 Years

  • No. of Openings

    500

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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