Passenger check-in, web check-in aur boarding gate activities ko smooth tarike se handle karna.
Arrival aur departure terminal par passengers ko information aur assistance provide karna.
Baggage handling team ke sath coordination karke tagging aur loading process support karna.
Flight announcements, gate change aur delay information passengers tak pahunchana.
VIP, senior citizen aur special need passengers ke liye dedicated support dena.
Customer grievances aur service-related issues ko airline SOP ke according resolve karna.
Airport safety, security norms aur operational procedures ka strictly palan karna.
Rotational shifts, weekend aur holiday duties ke liye flexible rehna.
10th/12th ke sath Aviation Certificate (BAAI and AAI approved certificate) mandatory.
Good grooming, basic computer skills aur HindiEnglish communication required.