Ground Staff Fresher

We are looking for enthusiastic Ground Staff to join our team in Kanpur, India. This role is ideal for individuals who are seeking a full-time position and have a passion for providing excellent customer service in a dynamic environment.

Key Responsibilities:

- **Customer Assistance:** Greet and assist passengers with check-in processes, baggage handling, and inquiries to ensure a smooth travel experience. You will be the first point of contact for travelers, helping them feel welcomed and informed.

- **Check-In Services:** Manage ticketing and boarding procedures efficiently, including verifying passenger identification and providing boarding passes. Accuracy and attention to detail are essential for maintaining flight schedules.

- **Baggage Handling:** Ensure safe and timely handling of passenger luggage, including loading and unloading from aircraft. Proper handling is crucial to prevent damage and ensure safety.

- **Communication:** Collaborate with various departments to report any issues or updates regarding flights and passengers. Effective communication is vital in facilitating smooth operations in a busy environment.

Required Skills and Expectations:

Candidates should have a minimum of a 12th-grade education and be open to learning on the job. Strong interpersonal skills are essential, as you will interact with passengers regularly. A good command of both English and local languages will help in addressing diverse customer needs. Additionally, the ability to work in a fast-paced environment and maintain a positive attitude under pressure is highly valued. Previous experience in customer service roles is an advantage but not mandatory.

• Experience

  0 - 6 Years

• No. of Openings

  430

• Education

  12th Pass

• Role

  Ground Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office