We are looking for dedicated individuals to join our team as Ground Staff in Kanpur. This role is ideal for those with a passion for customer service and teamwork, regardless of experience.
Key Responsibilities:
1. **Customer Assistance**: Greet and assist passengers at the airport, ensuring their needs are met and providing information about flights and services.
2. **Check-In Support**: Help passengers with the check-in process, including printing boarding passes and handling baggage.
3. **Safety and Security**: Maintain a safe and secure environment by following safety protocols and ensuring compliance with airport regulations.
4. **Baggage Handling**: Manage the loading and unloading of luggage to ensure that all baggage is handled with care and delivered to the right destination.
5. **Communication**: Coordinate with other staff and departments to ensure smooth operations and relay important information regarding flight schedules and delays.
Required Skills and Expectations:
Candidates should possess strong communication and interpersonal skills, as interacting with passengers and team members is essential. A positive attitude and willingness to help others are important traits. You should be able to work in a fast-paced environment and remain calm under pressure. Basic computer skills are required for check-in and communication purposes. A minimum education level of 12th grade is necessary, and while experience can range from 0 to 6 years, a commitment to learning and a strong work ethic are valued.