Airport Ground Staff Job Description (Student Friendly)
About the Job
Airport Ground Staff ka kaam passengers ko airport par help karna hota hai. Check-in se lekar boarding tak, passengers ko smooth aur comfortable experience dena inki main responsibility hoti hai. Is role me communication, grooming aur customer handling bahut important hota hai.
Eligibility (Mandatory)
Airport / Aviation / Ground Staff Diploma MANDATORY
Minimum 10+2 pass (any stream)
English aur Hindi bolne aur samajhne ki ability
Basic computer knowledge
Customer service me interest
Job Responsibilities
Airport Ground Staff ko yeh kaam karne hote hain:
Passengers ka check-in aur boarding process handle karna
Ticket, passport aur travel documents verify karna
Flight delay, gate number aur boarding time ki information dena
Baggage related issues me passengers ki help karna
Senior citizens, children aur special-needs passengers ko assist karna
Airport safety aur security rules follow karna
Hamesha professional behavior aur grooming maintain karna
Skills Required
Achhi communication skills
Polite aur helpful nature
Pressure me calmly kaam karne ki ability
Teamwork aur discipline
Working Pattern
Airport location par duty
Rotational shifts (day/night/weekends)
Career Growth
Experience ke saath aap grow kar sakte ho:
Senior Ground Staff
Customer Service Supervisor
Airport Operations Executive
Important Student Note
Airport Ground Staff ke liye Airport/Aviation Diploma complete karna mandatory hai. Final selection interview aur airline norms par depend karti hai.