Hiring For 12th Pass Freshers - Ground Staff

Job Title: Airport Ground Staff

Job Overview

Airport Ground Staff are responsible for delivering efficient passenger services and supporting airline ground operations to ensure safe, smooth, and timely airport functioning. The role requires excellent communication skills, professional conduct, and customer-focused service.

Eligibility Criteria (Mandatory)

Airport / Aviation / Ground Staff Diploma MANDATORY

Minimum 10+2 (any stream) from a recognized board

Proficiency in English and Hindi (additional languages preferred)

Basic computer knowledge

Customer serviceoriented personality

Key Responsibilities

Airport Ground Staff will be responsible for the following duties:

Assisting passengers with check-in, seat allocation, and boarding procedures

Verifying tickets, passports, visas, and other travel documents

Providing accurate flight information and handling passenger queries

Coordinating with baggage handling and security teams

Assisting elderly passengers, passengers with disabilities, and unaccompanied minors

Managing lost and found baggage cases as per airline procedures

Ensuring compliance with airport safety, security, and operational guidelines

Maintaining professional grooming and service standards at all times

Skills & Competencies

Strong interpersonal and communication skills

Ability to handle passengers calmly in high-pressure situations

Teamwork and coordination skills

Professional appearance and positive attitude

Working Conditions

Airport-based role (Domestic / International terminals)

Rotational shifts including nights, weekends, and holidays

Career Progression

With experience and performance, Airport Ground Staff may progress to roles such as:

Senior Customer Service Executive

Airport Operations Executive

Duty Manager / Supervisor

Important Note

Completion of a recognized Airport/Aviation Diploma course is mandatory for eligibility. Final selection is subject to interview performance and airline requirements.

• Experience

  0 - 6 Years

• No. of Openings

  200

• Education

  12th Pass

• Role

  Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office