Job Description

Key responsibilities:

1. Data Entry: Ensuring accurate and timely data entry of passenger information, flight details, and ticketing information into the system.

2. Computer Operator: Utilizing computer software and systems to process ticket bookings, manage reservations, and generate passenger itineraries.

3. Human Resource Management: Handling passenger inquiries, assisting with ticket cancellations or changes, and providing exceptional customer service.

4. Passport Checking: Verifying passengers' identification documents, visa requirements, and compliance with international travel regulations.

5. Ticket Checking Staff: Inspecting and validating passengers' e-tickets, boarding passes, and luggage tags before boarding.

6. Customer Care: Addressing customer inquiries, resolving complaints, and ensuring high levels of customer satisfaction.

7. Air Hostess: Assisting passengers with boarding, seating arrangements, in-flight services, and ensuring a comfortable travel experience.

8. Ground Staff: Collaborating with ground operations teams, security personnel, and airline crews to facilitate smooth passenger handling and flight operations.

9. Hard Working: Demonstrating a strong work ethic, attention to detail, and ability to multitask in a fast-paced airport environment.

10. Ticketing Executive: Performing ticket sales, booking confirmations, issuing boarding passes, and coordinating passenger check-in procedures.

Required skills and expectations:

- Strong communication skills and proficiency in English.

- Knowledge of ticketing procedures, airline regulations, and travel documentation.

- Ability to work effectively under pressure, handle multiple tasks simultaneously, and remain organized.

- Proficiency in computer operations, data entry, and reservation systems.

- Customer-centric approach, patience, and problem-solving skills.

- Willingness to work flexible hours, including weekends, holidays, and shift rotations.
  • Experience

    0 - 2 Years

  • No. of Openings

    23

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    aviationjob.hr87@outlook.com

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