We are looking for a Ground Staff Executive to join our team in Kolkata. This role is ideal for fresh candidates and requires strong communication skills and a readiness to work in a busy environment.
Key Responsibilities:
1. **Customer Service**: Assist passengers with check-in procedures, boarding, and any inquiries they may have to ensure a smooth travel experience.
2. **Baggage Handling**: Manage the loading and unloading of luggage, ensuring items are handled carefully and efficiently.
3. **Ticketing Support**: Help with ticketing procedures and documentation, including issuing boarding passes and luggage tags.
4. **Safety and Security**: Ensure safety protocols are followed at all times, maintaining a secure environment for both passengers and staff.
5. **Team Collaboration**: Work closely with other team members to ensure operational efficiency and excellent customer service.
Required Skills and Expectations:
Candidates must have completed at least their 10th grade education and should be eager to learn. Strong interpersonal skills are essential, as you will frequently interact with customers and colleagues. The ability to work in a fast-paced environment while maintaining attention to detail is crucial. A positive attitude and willingness to take on challenges will help you succeed in this role. Flexibility in working hours, including weekends and holidays, is expected as part of the jo