As a Ground Hostess in Lucknow, you will play a vital role in ensuring that passengers have a pleasant experience at the airport. You will assist travelers with check-in processes, provide information, and help with boarding procedures.
Your key responsibilities will include:
1. Passenger Assistance: Welcome passengers at the airport and provide them with information regarding flights, check-in procedures, and other services. Your friendly demeanor will help create a positive atmosphere.
2. Check-in Support: Assist passengers during the check-in process by verifying documents, issuing boarding passes, and ensuring baggage is correctly handled. Your attention to detail will ensure a smooth check-in experience.
3. Boarding Coordination: Facilitate boarding for passengers, ensuring that procedures are followed efficiently. This includes managing queues and assisting passengers with special needs.
4. Customer Service: Address any passenger inquiries or concerns with professionalism and empathy. Good communication skills will help you resolve issues effectively.
5. Safety Awareness: Ensure that all safety protocols are followed and that passengers are informed about relevant guidelines. Your vigilance will contribute to overall safety at the airport.
To be successful in this role, you should have excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. You should also be a team player, capable of handling stressful situations with grace. A 12th-grade education is required, and prior experience is not mandatory, making this a great opportunity for recent graduates.
Experience
0 - 2 Years
No. of Openings
809
Education
12th Pass
Role
Ground Hostess
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab