As a Ground Hostess, you will play a vital role in providing excellent customer service at the airport. You will assist passengers with their travel needs, ensuring a smooth and pleasant experience.
Key Responsibilities:
1. Passenger Assistance: Help travelers with check-in procedures, luggage handling, and boarding information, making their journey easier and more enjoyable.
2. Customer Service: Address passenger inquiries and resolve issues promptly, ensuring high satisfaction levels and promoting a positive airport environment.
3. Coordination with Staff: Work closely with airline crew and ground staff to ensure timely departures and to maintain efficient operational flow.
4. Safety Compliance: Ensure that all safety regulations and airline policies are followed to maintain a safe travel environment for passengers and staff.
5. Communication: Communicate flight updates and important announcements effectively to passengers, keeping them informed throughout their airport experience.
To succeed in this role, you should have excellent communication and interpersonal skills, enabling you to interact with people from diverse backgrounds. Being able to work in a fast-paced environment is crucial, along with the ability to handle stressful situations calmly. A positive attitude and a willingness to learn will contribute to your success as a Ground Hostess. A minimum educational qualification of 12th grade is required, and freshers as well as candidates with up to 2 years of experience are encouraged to apply.
Experience
0 - 2 Years
No. of Openings
809
Education
12th Pass
Role
Ground Hostess
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab