Ground Hostess Fresher

Skyview India Academy Private Limited

Ground staff at an airport play a crucial role in ensuring smooth and safe airport operations and providing excellent customer service. Their responsibilities include assisting passengers with check-in, baggage handling, boarding, and providing information and support throughout their journey. They also coordinate with other airport departments and flight crews to maintain efficient operations.

Key Responsibilities:

Passenger Service:

Greeting passengers, providing information about flights and airport procedures, assisting with check-in and boarding, handling inquiries, and resolving issues.

Baggage Handling:

Tagging and loading luggage, coordinating with ramp staff, and assisting with lost or delayed baggage.

Flight Coordination:

Communicating with flight crews, monitoring boarding and departure schedules, and ensuring on-time departures.

Safety and Security:

Ensuring compliance with airport safety protocols, conducting security checks, and assisting in emergency situations.

Special Needs Assistance:

Providing support to passengers with disabilities, elderly passengers, and those traveling with children.

Other Duties:

Maintaining cleanliness and order at the gate, stocking aircraft with supplies, and performing other tasks as needed.

Skills and Qualifications:

Excellent communication and interpersonal skills.

Strong customer service orientation.

Ability to work effectively in a fast-paced environment.

Attention to detail and organizational skills.

Physical fitness and stamina.

Knowledge of airport procedures and safety regulations.

Ability to handle stressful situations and resolve conflicts.

Proficiency in multiple languages can be an advantage.

• Experience

  Fresher

• No. of Openings

  40

• Education

  Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com

• Role

  Ground Hostess

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  delhi